Deco Haven

A LoredWeb Productions, LLC Company

Everything for you and your home.

Home Decor, Unique Gifts, and Fashion Apparel
all at WHOLESALE PRICES!
NO minimum order and FREE SHIPPING!*

Just plain, ol' fashioned value!

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Return Policy

DecoHaven.com is fully committed to customer service and expedient order processing.
The following Return Policy should hopefully answer all of your Return questions.
If not, please contact us with any additional questions.
This policy may change from time to time, so please check back periodically.


Defective Returns
Non-Defective Returns
Shipping Damaged Returns
Legal Disclaimer


Defective Returns

If the item you wish to return is inoperable, but has no apparent damage, it is considered defective.
The instructions on how to handle this type of return will vary, since some manufacturers insist on handling defects directly.
Defective merchandise may be returned as long as it is in new and unused condition, with original packaging.
Any and all Defects/Returns are returned at the customer's expense, as there is no refund for return shipping.

Please contact DecoHaven for specific instructions.


Non-Decective Returns

For non-defective merchandise returns, you must receive prior authorization to return an item.
Specific conditions and restrictions apply including a 20% re-stocking fee and other requirements.
To obtain an Return Merchandise Authorization (RMA) form to return an item for credit or replacement,
simply contact DecoHaven within 30 days of purchase, to obtain an RMA form. Without an RMA form,
your return will not be accepted, authorized or recognized, regardless of any proof of mailing.
Non-Defective merchandise may be returned as long as it is in new and unused condition,
with original packaging; acceptable return condition to be determined solely at DecoHaven's discretion.
Any and all Non-Defective Returns are returned at the customer's expense, as there is no refund for return shipping.


Shipping Damaged Returns

If a shipment arrives with apparent shipping damage, please refuse the delivery.
If you have already accepted delivery and then find shipping damage, please contact DecoHaven immediately.
Save all packaging material and paperwork; do not throw anything away! If you attempt to return the merchandise yourself,
you will jeopardize our chances of making a claim, and you may not receive credit for the return.


Legal Disclaimer

The site, including all content, functions, and information made available on or accessed through the site,
is provided on an "AS IS" "AS AVAILABLE" basis without representations or warranties of any kind whatsoever, express or implied,
including without limitation, non-infringement, merchantability or fitness for a particular purpose. LoredWeb Productions, LLC, and/or
DecoHaven.com, and/or any of it's affiliates do not warrant that the site or the functions, features or content contained therein
will be timely, secure, uninterupted or error free, or that defects will be corrected. Any products you may purchase through
this site or from other affiliate web sitesS you may link to from the site are "AS IS" and LoredWeb Productions, LLC, and/or DecoHaven.com,
and/or any of it's affliliates makes no warranty or representation, either express or implied, with respect to the products sold.
Use of any of the products purchased at our sites are "AT YOUR OWN RISK" and it is strongly advised to read all of the
manufacturer's product literature for the product purchased, for age restrictions and/or instructions for proper use, prior to using
and you shall indemnify, defend and hold LoredWeb Productions, LLC and/or DecoHaven.com, it's affiliates, it's officers, directors,
employees and agents (collectively), harmless from and against any claims, losses, damages, liabilities, judgements, and fees
and expenses related to the use or misuse of any product purchased from LoredWeb Productions, LLC, and/or DecoHaven.com, and/or it's affiliates.
Certain products may be warranted by the manufacturer of that product. LoredWeb Productions, LLC, and/or DecoHaven.com, and/or any of it's affiliates
does not make any representations with regard to such manufacturer warranties. You are solely responsible for the use of the products you purchase
through LoredWeb Productions, LLC, and/or DecoHaven.com, and/or any of it's affiliates. Some jurisdictions do not allow the exclusion of
certain warranties, so some of the above exclusions may not apply to certain users.

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*Standard ground shipping, continental US only.
Some exclusions apply; such as commercial items, large home improvement items, large fixtures, and non-standard items.
If shipping costs apply, they are indicated on product description and checkout pages. Read more on shipping policy.

PA Residents must add 6% Salestax.

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